FENN REA Box 31, Fenn, Alberta T0J 1K0 Tel: c/o Philip Jarmin, President 1-403-740-9384

News, Newsletters and Links & Resources

Regulated Rate Option (RRO) Cap Rate Ended

As of November 30, 2019, the Regulated Rate Option (RRO) Rate Cap of 6.8 cents/kWh, legislated by the previous government, is no longer in effect pursuant to the passing of Bill 21 by the Government of Alberta.

If you require further information about retail electricity rates, please refer to the Utilities Consumer Advocate (UCA) website or call the UCA toll-free (within Alberta) at 310-4822.

Newsletters

For past copies of the FENN REA Newsletter, simply click on the month and download the PDF.

Links and Resources
Alberta Electric System Operator (AESO) www.aeso.ca
Alberta Utilities Commission (AUC) www.auc.ab.ca
Alberta Agriculture and Rural Development www.agric.gov.ab.ca
Market Surveillance Administrator (MSA) www.albertamsa.ca
Utility Consumer Advocate (UCA) www.ucahelps.alberta.ca

FENN REA Compliance Plan (Click here)

Complaints about contraventions of the Code of Conduct Regulation may be made to the Alberta Utilities Commission or the Market Surveillance Administrator. The Alberta Utilities Commission can be reached via phone: 1-780-427- 4903 or email: consumer-relations@auc.ab.ca. The Market Surveillance Administrator can be reached via phone: 1-403-705-3181 or email: compliance@albertamsa.ca. The Alberta Utilities Commission and the Market Surveillance Administrator are independent of FENN Rural Electrification Association Ltd. and the regulated rate suppliers and affiliated providers. For a copy of the plan, please click the link above.

Experiencing a power outage or electrical emergency, call ATCO Electric at

1-800-668-2248